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Administrative Assistant within our Conveyancing Department
Job Purpose: To provide administrative support in busy conveyancing department.
Location: Salisbury
Hours: Monday to Friday upto 15 hours per week, times to be negotiated.
Responsibilities
Being the first point of contact for new clients in person and on the telephone.
Providing prospective clients with quotes and converting them in to work, whilst maintaining the quotes database.
File opening in accordance with the firm’s accounting and client care procedures
Prepare initial client care letters, including client information pack, client return pack, terms of business and other relevant information in accordance with instructions.
Once initial client care is received back from clients perform checks
Scanning incoming documentation on to the firm’s electronic document storage system;
Liaise with clients on Thirdfort (identity verification) and complete risk assessments forms.
Complete solicitor checks and ensure EPC’s are valid.
Providing and administrative support as and when required.
To assist as necessary with other duties commensurate with the role.
To always work in accordance with the policies and practices defined within the Office Manual and LAA Quality Manual and to liaise with the Partners / Practice Manager regarding suggested improvements to any aspect of the quality system.
Person Specification
Skills
- Excellent customer service skills with a professional, confident, and friendly manner.
- Good ICT, Windows, Office 365 to include Outlook, Word, and Excel.
- An ability to organise and prioritise tasks.
- An ability to work independently and unsupervised under pressure.
- Ability to work within a team and to be a team player.
- Excellent time management skills.
- Sense of humour.
Knowledge
- The operation of Law Firm (an advantage)
Experience
- Previous experience as a an administrator (required)
- Touch typing (an advantage)
Presentation
- Appearance should be smart and professional at all times.
Job Types: Part-time, Permanent
Part-time hours: 15 per week
Salary: £10.42 per hour
Benefits:
- Company pension
- Employee discount
- Sick pay
Schedule:
- Monday to Friday
Work Location: In person
