Waiter/Waitress [United Kingdom]


 

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BAR REMO

  • Family-run by the Vignali family for over 90 years, we pride ourselves on a warm and friendly welcome to all of our customers and the high quality of our authentic Italian food.

Job Description – Waiter/Waitress

Principal responsibilities include:

  • Providing excellent wait service to ensure satisfaction
  • Taking customer orders and delivering food and beverages
  • Making menu recommendations, answering questions and sharing additional information with restaurant patrons
  • 8 shifts per week adding up to 47 hours per week
  • £15 an hour plus cash tips and plus credit card tips
  • two days off, alternative week-ends off

Other responsibilities:

  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g., about portions, ingredients or potential food allergies)
  • Prepare tables by setting up linens, silverware and glasses
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
  • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver and collect bill and payments
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Meet with restaurant manager to review daily specials, changes on the menu and service specifications for reservations (e.g., parties)
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests

Requirements and skills

  • Proven work experience as a Waiter or Waitress
  • Hands-on experience with cash register and ordering information system (e.g., POS system)
  • Basic math skills
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit
  • Flexibility to work in shifts
  • Food safety training is a plus

Job Types: Full-time, Permanent

Salary: Up to £36,600.00 per year

Benefits:

  • Discounted or free food

Schedule:

  • Holidays
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Tips

Experience:

  • Serving: 1 year (required)

Language:

  • English (required)

Work Location: In person

Reference ID: BR/WW/072022

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